On-site service
We have established a test plan that is fully applicable for testing your product, but constant movement and force applied to the specimens will eventually cause them to be damaged. If the above problems occur, we will dispatch engineers to the site to provide quick and effective support or repair as per your request. We can also provide assistance in the installation or movement of experimental equipment. Our service team can assist you in dismantling the machine correctly, packaging and transporting it, and installing it at a new location.
Training
We are proficient in guiding and fully customizable equipment usage tutorials, providing hands-on teaching to ensure that your staff are thoroughly familiar with the testing system of the equipment and understand how to operate it effectively. In addition to a large number of standard courses, we can also customize courses that meet your specific experimental needs and provide training at our training center or your workplace.
Calibration and correction
All experimental equipment used for testing must have its basic calibration determined to help ensure data accuracy. We provide complete calibration services. We can dispatch engineers to your location or complete calibration at our factory. We also provide a range of services, including load framework correction services, to ensure that data differences during testing are minimized.
Maintenance and monitoring
Ensuring that the equipment operates at full capacity and that testing projects are completed on time without interruption is an important aspect of experimental equipment. Based on years of accumulated service experience, we have a complete set of customized daily maintenance products for specific systems and components to help extend the service life of equipment and give you confidence in equipment operation.